Lucky Drawz comprising such raffles specified in these Terms and Conditions ("Terms and Conditions"), are organized and managed solely by Lucky Drawz (the "Operator"). Any references to "We", "Us", and "Our" in the Terms and Conditions are references to the Operator. By participating in any of the Lucky Drawz Programs, you agree to be bound by these Terms and Conditions.

These Terms and Conditions are valid as of 1 October 2025 until further notice and are applicable to all Lucky Drawz tickets ("ticket") purchased from online at https://www.luckydrawz.ae ("Website"). These Terms and Conditions replace all previous versions.

1. Account Registration and Purchase of Ticket

1.1 You must be at least 18 years of age to register an account online and/ or purchase a ticket.

1.2 If you prefer to use the name of your child below 18 years of age on the ticket, you are required to present your original passport or resident ID, your child's original passport or resident ID, and proof of legal relationship at the time of purchase at Our store counters, or create a main account online on the Website using your own personal information before adding a sub-account using your child's information.

1.3 You must not use the name of anyone else on the ticket, other than your child as permitted in Section 1.2. If you do, the Operator reserves the right to take whatever action it considers appropriate, including irrevocable forfeiture of any prize.

1.4 You are only allowed to register and operate one online account.

1.5 You can only register an account and/ or purchase a ticket if you are not prohibited or restricted to do so under the laws of your jurisdiction of residence or jurisdiction in which you are located.

1.6 In addition to the other requirements and restrictions described in these Terms and Conditions, you are not permitted to purchase a ticket if you are:

  • (a) a business partner, director or employee of the Operator involved in the Lucky Drawz Programs;
  • (b) a specified employee of any of the Operator's key consultants, contractors or sub-contractors;
  • (c) an immediate family member of those mentioned in Section 1.6(a) and 1.6(b);
  • (d) a resident of a sanctioned country;
  • (e) on a global list of high risk or sanctioned individuals.

2. Using your Online Account

2.1 You must use your account only when you are physically located in a jurisdiction where it is lawful to do so.

2.2 You are responsible for making sure all your account information is accurate and up to date.

2.3 You must always keep your password secure and secret and take steps to prevent it being used by anyone else. You should:

  • (a) memorize your password and never tell it to anyone;
  • (b) never write your password down or record it;
  • (c) destroy any communication about your password after reading;
  • (d) avoid using easily guessable passwords;
  • (e) contact us immediately if your account is compromised.

9. Law

These Terms and Conditions shall be exclusively governed by and construed in accordance with the Federal laws of the UAE and laws of Emirate of Abu Dhabi and customers irrevocably submit to the exclusive jurisdiction of the courts in the UAE.